We care about your personal data and your privacy. This statement explains how we collect, use, and protect your information in line with UK GDPR, EU GDPR, and the Data Protection Act 2018.
This statement is effective from 15 December 2025
1. Information We Collect
We may collect and process the following personal data about you:
Your name, email, phone number, or other contact details
Account or transaction information
Data you provide when using our services or contacting us
Technical information such as IP address, browser type, and usage information
2. How We Use Your Information
We may use your data to:
Provide and improve our services
Respond to enquiries and communicate with you
Compliance with legal and regulatory obligations
Prevent fraud and ensure security
Send marketing communications if you have consented
3. Cookies
We use cookies and similar technologies to:
Improve website performance
Remember your preferences
Analyse how our website is used
You can manage or disable cookies through your browser settings.
4. Sharing Your Data
We do not sell your personal data. We may share your information with:
Service providers who process data on our behalf
Legal or regulatory authorities if required by law
Other parties in connection with a business reorganisation or sale
5. International Transfers
If your data is transferred outside the UK or the EU, we ensure it is protected in accordance with applicable data protection laws, including standard contractual clauses or other approved safeguards.
6. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected or to comply with legal obligations.
7. Your Rights
Under the UK GDPR and EU GDPR, you have rights regarding your personal data, including the right to:
Access, correct, or delete your data
Object to or restrict processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a supervisory authority
8. Data Security and Retention
We take appropriate measures to keep your data safe and retain it only as long as necessary.
9. Changes to This Statement
We may update this statement. Updates will be posted here with the date of revision.
10. Contact Us
For questions about this Privacy Statement or your data, please contact: info@polyfonia.org